FAQs

Q: Q. What is the installation guarantee?

A. If we agree on an installation date upfront with a tenant and miss that date, we’ll provide their interNet service half price for the first 6 months (with a minimum 36-month agreement).

Q: Q. What do you need in return for this free service?

A. All we ask is that you help promote our solutions to your incoming and existing tenants. We will agree what this looks like up front to make sure we are all on the same page, and see the most benefit from having the solution in place .

Q: Q. how long does it take to bring a tenant’s interNet live?

A. Up to 10 working days; or with ‘instant on, same day. However, we will delay billing until the day they actually move in. But please note, Wi-Fi cabling and security solutions can need longer so it’s worth tenants speaking with us as early as possible to ensure required by dates are met.

Q: Q: what’s the catch?

N o catch. None at all . As long as you’re building or buildings meet our minimum requirements, then we will connect your building free of charge. Our full interconnect service. To find out if you’re building meets a minimum requirements, fill out the contact form below or contact all of our team.

Q: Q: Can we add additional services later on?

Yes, in most cases! Just speak to your account manager. For some buildings, adding services later might require adjustments to the setup, so it’s often more cost effective to include them upfront.

Q: Q: What are the next steps?

It’s simple: We check your building or portfolio of buildings for eligibility. We survey the building(s) and produce RAMs We complete the wayleave and order forms with you. Then, your building is on its way to being interConnected!

Q. What is the installation guarantee?

Q. What do you need in return for this free service?

Q. how long does it take to bring a tenant’s interNet live?

Q: what’s the catch?

Q: Can we add additional services later on?

Q: What are the next steps?

Contact Email

Office Address

Office Phone